Google has confirmed that the batteries in its Nest Cam and Doorbell products will not charge in freezing weather. A Google spokesperson told The Verge that the “batteries will not charge in temperatures below 32 degrees Fahrenheit.” The spokesperson said that the company is “working on a solution,” but did not provide any further details.
In a recent blog post, Google announced that the batteries in its Nest Cam and Doorbell products will not charge in freezing weather. This is apparently due to a design flaw, as the battery charging system is not able to handle the cold weather. Google has promised to fix the problem, but for now, customers who live in colder climates are out of luck.
These are the following months of reports Google has confirmed that its battery-equipped devices are working. Nest Doorbell and Nest Cam Extreme cold can cause devices to stop charging. In a newly published statement, Google stated that the battery in the doorbell or Google Nest camera will not be able to charge at temperatures below freezing. These support documents were spotted by 9to5Google.
Google claims that the Nest Doorbell Cam and Cam’s battery versions can be operated at temperatures as low as minus four degrees Fahrenheit (minus twenty degrees Celsius) if there is enough power. However, these cells will not charge in temperatures below freezing. Google warns that they can drain faster in cold weather and battery life could be reduced by up to half when they are close to their operating limit.
In such situations, the company suggests that you keep your Nest Doorbell and Cam indoors. According to Google, the faster the battery charges, the warmer it is. To determine if your devices should be taken inside, you can use the Home app. If cold weather is affecting your devices, the software will show you a notification saying “Charging paused” and “Charging slowly”.
Another thing to keep in mind is that even though your Nest devices are wired to the electrical system of your home, freezing temperatures can affect them. The Nest Doorbell draws power from its battery even if it is connected to an electrical outlet. The battery won’t be charged by the trickle from the wire if it is below 32 degrees Farenheit. Once the battery has died, it will need to be re-charged. The Nest Cam, on the other hand, can work with an empty battery provided it is wired to your home. However, if the power goes out and the battery dies, it will not turn on until you recharge it again. The bottom line is that if it’s cold outside, your Nest device will be too. It can be brought inside to escape the cold and desolate winter.